Trust

We recognize the importance of ensuring trust and confidence with each restoration/repair we perform. The service technicians have redefined the meaning of “Timepiece Restoration”. The service department has continually broken new ground in timepiece refurbishment.

Our staff is certified to work on the most complicated timepieces, while keeping focused on the intricacies a fine timepiece provides to its owner. Being consistently updated on all advancements in timepiece repair, through Swiss making educators, their technicians are able to bring unsurpassed quality to our customers. 

Timepiece Facts and Solutions:

• Fine timepieces require routine maintenance and servicing. Most overhauls last 3 to 4 years simply due to the longevity of the oils used for lubrication inside the movement. When the oil lubricants begin to dry up the moving parts of the mechanisms begin to produce friction, which cause the parts to break, affecting the accuracy of the watch.
  
• If your mechanical watch is running more than 2 to 3 minutes fast or slow it may be time for an overhaul.

• Our watchmakers:
• Completely disassembles the watch in order to clean, oil, and time, using state of the art equipment.
• Cleans all moving parts with specialized cleaning solvents.
• Properly lubricates with only the highest-grade lubricants and oils.
• Tests for accuracy; your watch will be tested with perfect timing over a   period of 72 hours to assure accuracy, water resistance, and proper operation of all functionality.
  

Please be advised, due to circumstances involving warranties unusual or highly guarded malfunctions, there may be a need to ship the timepiece to the manufacturer for review. In this case we will coordinate all shipping and communications.